Terms, Disclaimer & Policies
Last updated: July 2026
Terms & conditions
By using this website and AlignHer's services (including personal training, online coaching, programmes, the AlignHer app, events, Strong Woman Wild Trails and retreats), you agree to these terms. Services are provided by AlignHer, New Zealand. All content on this site — text, guides, workbooks, images and branding — belongs to AlignHer and may not be copied or resold without permission. Prices are in New Zealand dollars and may change; the price shown at the time of purchase applies to you.
Health & exercise disclaimer
AlignHer provides fitness, movement and general wellbeing support. It does not provide medical advice, diagnosis or treatment, and nothing on this website or in the app is a substitute for advice from your doctor or another qualified health professional.
- Please consult your health professional before beginning any new exercise or nutrition approach, especially if you are pregnant, postnatal, injured, unwell or managing a health condition.
- Participation in any exercise, session, programme, event or retreat is at your own risk. Listen to your body and stop if something doesn't feel right.
- Individual results vary. No specific outcome is promised or guaranteed.
Cancellation policy
- Personal training sessions: please give at least 24 hours' notice to cancel or reschedule a session. Sessions cancelled with less than 24 hours' notice may be charged, as that time has been reserved for you.
- App membership: your membership is weekly and you may cancel anytime. Cancellation takes effect at the end of your current billing week.
- Events, Wild Trails & retreats: cancellation terms for each event are provided at the time of booking, as they depend on venue and booking commitments.
Refund policy
- Nothing in these policies limits your rights under the New Zealand Consumer Guarantees Act.
- Completed sessions and elapsed membership weeks are not refundable.
- Digital programmes and downloads are generally non-refundable once accessed, unless faulty.
- If something isn't right, please get in touch — we'll always try to find a fair solution: jordannapt@gmail.com.
Questions
Contact jordannapt@gmail.com with any questions about these terms and policies.